Aura Auto Detailing Esthetics Privacy Policy
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a booking, attempt to make a booking, or contact us through the Site, we collect certain information from you, including your name, billing address, service address (crucial for mobile detailing visits), payment information, email address, phone number, and vehicle details (such as year, make, model, and condition). We refer to this information as
2. How Do We Use Your Personal Information?
We use the Booking Information that we collect generally to fulfill any appointments scheduled through the Site (including processing your payment information, organizing mobile route transit, and providing you with invoices and/or appointment confirmations). Additionally, we use this Booking Information to:
-
Communicate with you regarding your scheduled service packages (such as The Aura Reset, The Elite Gloss Treatment, or The Aura Hybrid Wash).
-
Screen our bookings for potential risk or fraud.
-
Provide you with information, updates on your maintenance plans, or advertising relating to our automotive esthetic services.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use booking software platforms and payment processors (such as Square or Stripe) to manage automatic billing subscriptions and secure payments.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Retention
When you book a service through the Site, we will maintain your Booking Information for our records unless and until you ask us to delete this information.
5. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our operational practices or for other operational, legal, or regulatory reasons.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by phone.